FAQ

Frequently Asked Questions

Answers to common questions about our services

Yes. For the past 15 years, we’ve operated the #1 escort service in Playa del Carmen. We offer only the most attractive escorts, and they provide only safe discreet erotic experiences.

Our facility is immaculately clean and located in a safe neighborhood near all the hotels and resorts. Additionally, our escorts are always appropriately dressed whenever they arrive for out-calls at your hotel. Your safety and privacy is our top priority.

Yes. We are a fully legal and licensed facility complying with all Mexican laws and regulations. We’ve been in the adult escort business since 1999, legally operating with no problems.

We only promote legal adult activity between two consenting adults. Charges are for “time spent” with your adult entertainer and two consenting adults are free to do whatever they desire.

Your safety and discretion is our top priority, and this is never forgotten at the Pleasure Palace.

The safety of our clients and escorts is our primary concern. Condom use is mandatory, and we have a staff physician who performs comprehensive medical and STD checks each month on all of our escorts.

Only one client at a time is allowed in the reception area, and escorts are introduced to you one by one in a private suite. If you choose to pay by credit card, transactions will discretely appear on your bill as “accommodations” or “tours”.

We will never call your hotel room or contact you without your explicit, prior consent. Complimentary transportation to and from your hotel is done in an unmarked car.

During out-calls, escorts will arrive at your hotel dressed appropriately.

Your experience will differ slightly depending on whether you want to spend time with your escort at our facility (In-Call), or in your hotel room (Out-Call).

We’ll detail what you can expect from each option below.

If this is your first time using an adult service, then we recommend using our chat feature or giving us a call, so we can personally answer all of your questions and address any concerns.

When you arrive at the Pleasure Palace, the first thing you will notice that our facility is spotless and resembles a hotel spa. You will be greeted as you walk in and offered a complimentary beverage. If you have any questions or requests, our receptionist will assist you.

Next, we will take you to a private room for individual presentations. We generally have around 15 girls. When you are ready, they will walk in one at a time, and personally introduce themselves. Presentations usually last around 30 seconds each, and you are free to ask questions and chat with each escort.

After you are finished meeting our escorts, the receptionist will return and assist you with your selection. You will also be given a service menu, where you can create an erotic experience to your exact specifications. Once you have finalized your decisions, our girls will line up and you can select your favorite.

You will pay prior to service, and we accept a variety of payments, including USD, Mexican Pesos, EUROS, and CAD. We also accept MasterCard, Visa, and American Express. There is an ATM is available on premises as well.

After we’ve received payment, your escort will lead you to your room and, once inside, you are free to spend your time however you’d like. The time you paid for is yours, and you will never be rushed.

If you are not satisfied with your selection during the first 15 minutes of service, you may choose another escort at no additional charge.

When you are finished, your escort will take you back to the reception area, where we will have complimentary transportation waiting for you.

If you are not staying at an all-inclusive hotel, we will gladly send an escort discretely and directly to your hotel room.

First, select your favorite escort from our website, or stop by our spa to be introduced to 15+ escorts in person. We have many additional escorts aside from those featured on our website.

Then, contact us via live chat or by phone to make your reservation.

Advance appointments for Out-Calls are appreciated and are the only way to guarantee availability. However, they are not required. Try to give us a minimum of 45 minutes to make arrangements.

Your escort will arrive at your hotel room at the time you specify. She will be dressed discretely like a normal tourist. For mutual discretion, our escorts are sent directly to your hotel room and no initial meetings in public areas of the hotel are allowed.

Upon arrival, your escort will collect the agreed-upon fee. Out-calls to your hotel are payable in cash only. Credit card acceptance requires visiting the Pleasure Principle facility.

Note: If you are staying in an all-inclusive resort, you will be charged an extra guest fee by the hotel and will need to make special arrangements. These fees range from $75-250(USD).

We offer full-service adult escorts, providing a Total Girlfriend Experience (TGE) and/or erotic massage services.

What exactly does this mean? Well, that’s up to you!

Do you desire an exquisitely pleasurable hour in the privacy of your hotel room enjoying full adult relations? How about a simple, sensual massage topped off with a very erotic ending?

Stop by the Pleasure Principle anytime day or night to be personally introduced to over 15 gorgeous escorts.

Select your favorite one (or two!) and enjoy a deluxe suite with a bottle of Moet & Chandon. Or, you can take her back to your hotel for an all-night appointment followed by room service in bed.

Just name your pleasure and 99.99% of the time we’ll be able to cater to your desires!

We love to entertain fantasies and fetishes. During our 15 years in business, we’ve heard and accommodated just about every fantasy and fetish you could ever think up!

Threesomes, couples and swingers, Greek, water-sports (aka Golden Showers), bondage and discipline (B&D), leather, spanking, food fantasies, drag, transexuals, and so many others…

Do not be embarrassed to mention your special fantasy or fetish. After all, variety is the spice of life!

If we have an escort who enjoys it, we’ll gladly accommodate you!

Please request fantasy and fetish appointments in advance by phone or through our live chat feature.

Prices vary depending on the escort you select, ranging from $300-400 (USD) for one hour. After the first hour, additional hours cost $150-250 (USD).

Over-night services begin at $1200 (USD) for 8-12 hours.

Special services (Fetish, Fantasy, Greek, Swinger, etc) are priced differently. Please use our live chat for specific inquiries.

Click here for additional pricing information

Yes. You may pay using MasterCard, Visa, and American Express credit cards with discrete billing.

Credit cards are subject to a 16% charge for Mexican sales taxes. Services appear on your credit card billing statement as “accomodations” or “tours”.

Charges are in Mexican Pesos at the current exchange rate to the US Dollar.

Yes. All escort photos are genuine and recent.

Many escorts do not want to be photographed to protect their own privacy and discretion. Come to see us at the Pleasure Palace and you’ll be amazed – some of our hottest girls are NOT online!

Sure. We encourage you to see our escorts in person at the Pleasure Palace — 24 Hours / 7 Days.

Call us to arrange for your complimentary transportation to our facility located near all the major hotels.

Check out our Reservations page for more details.

No. We have escorts from all over Mexico, Central America, and South America.

We always have light-skinned girls to choose from and often have Caucasian and European escorts available.

Also, many of our Mexican escorts have a very fair complexion.

Yes. We offer a hot selection of male escorts for men, ladies, and couples. See our male escort gallery.
Yes. Couples and swingers frequently trust us to discretely fulfill their adult entertainment needs. We have many escorts who enjoy seeing couples. Contact us for details.
Your satisfaction is our goal. If an escort arrives at your hotel and you are not completely satisfied with her presentation, then there is no obligation. Call us, and we will immediately send you a new escort.

The same policy applies at our facility. Within the first 15 minutes of the service, you may select a new escort with no questions asked.

Tipping is optional and not expected. Our quoted prices include everything.

Most clients leave a $20-50 (USD) tip for one to two hours of companionship. If your escort has been incredibly good to you, and you’ve had an amazing time, a $100 (USD) tip is generous.

Again, tipping is optional and is not expected.

No. You may visit the Pleasure Palace with no obligation to purchase an escort or an erotic massage service.

Call or use the chat feature to arrange for your complimentary transportation roundtrip from your hotel to our facility.

All-inclusive hotels are notorious for charging an “extra guest” fee for visitors and making their registered guests wear a plastic identifying bracelet. These fees can range from $75-250 (US).

We actively encourage all of our escort service clients to avoid all-inclusive hotels. Security is strict and this fee must be paid to the hotel. You can avoid paying the fee by coming to our facility instead.

The Pleasure Palace is owned and operated by a consortium of Mexican and foreigner investors with extensive experience living and working in the adult entertainment industry in Europe, Australia, and the United States.

We bring world-class adult escort standards to Mexico and a combined 40 years in the adult escort industry!

You will be very pleasantly surprised at the quality of our escort service and adult spa.

We are open 24 hours / 7 days. We never close!
The Pleasure Palace – An Adult Spa is discretely located in the heart of Playa del Carmen. It is luxurious, private and relaxed.

You can see our exact location, complete with pictures, maps and GPS coordinates on the Location Map page.

If you want to be picked up at your hotel, we have a car and driver available to you 24/7 at no charge.

Call Toll-Free from USA & Canada:

1-888-682-7879

Use our chat feature below to speak with a representative 24/7.

Email us at:  [email protected]

We are available 24/7
to answer questions and help with reservations